Thank you for choosing Mundo Speaks for your booking needs. This Booking Policy outlines the terms and conditions governing bookings made through our platforms, including websites (referred to as “Sites”), mobile applications (referred to as “Apps”), and offline channels.
By making a booking with Mundo Speaks, you agree to comply with the terms outlined in this policy. If you do not agree with any part of this policy, please refrain from making a booking.

Booking Process:

1. Selection and Confirmation:
When booking through Mundo Speaks platforms, carefully review the available options and select your desired service or experience. Follow the prompts to confirm your booking details, including date, time, and any additional preferences.

2. Payment:
Payment may be required at the time of booking or upon arrival, depending on the specific service or experience. Payment methods accepted will be outlined during the booking process.

3. Confirmation:
Upon successful completion of your booking, you will receive a confirmation email or notification containing details of your reservation. Please review this information carefully and contact Mundo Speaks immediately if any discrepancies are noted.

Booking Terms:

1. Cancellation and Modification:
Cancellation or modification of bookings may be subject to specific terms and conditions depending on the service or experience booked. Refer to the cancellation policy provided during the booking process for applicable deadlines and fees.

2. No-shows:
Failure to arrive for a booked service or experience without prior cancellation may result in forfeiture of payment or imposition of a penalty fee, as outlined in the applicable terms and conditions.

3. Booking Amendments:
Requests for amendments to booking details, such as date, time, or number of participants, may be accommodated subject to availability and approval by Mundo Speaks. Additional fees or charges may apply for amendments, as determined by the specific terms and conditions.

4. Third-party Bookings:
Bookings made through third-party platforms or agents may be subject to additional terms and conditions imposed by the respective intermediary. Mundo Speaks is not responsible for any discrepancies or issues arising from third-party bookings.

5. Age and Eligibility:
Certain services or experiences may have age restrictions or other eligibility criteria. It is the responsibility of the booking party to ensure compliance with any such requirements before making a reservation.

6. Liability:
Mundo Speaks endeavors to provide safe and enjoyable experiences for all guests. However, participation in certain activities may involve inherent risks. By booking with Mundo Speaks, you acknowledge and accept any associated risks and release Mundo Speaks from any liability for accidents, injuries, or losses incurred during the booked service or experience.

Contact Information:

If you have any questions or require assistance regarding our Booking Policy, please contact Mundo Speaks customer service:
– Email: bookings@mundospeaks.com
– Phone: +56 9 5165 7118

Changes to the Policy:

Mundo Speaks reserves the right to amend or update this Booking Policy at any time without prior notice. Any changes will be effective immediately upon posting on our platforms. It is your responsibility to review this policy periodically for updates. Continued use of Mundo Speaks services following the posting of changes constitutes acceptance of those changes.

Thank you for choosing Mundo Speaks. We look forward to providing you with an exceptional booking experience.